Privacy Policy

Privacy Policy


The Saudi Investment bank is committed to providing the highest level of privacy and security regarding collection and use of any personal information you may supply to the Bank when transacting business with us.

Personal information includes all the details that The Saudi Investment Bank holds or collects directly or indirectly (including via cookies) about you, your transactions, financial information, or any dealings with The Saudi Investment Bank.

For more information about our cookies policy please click here

Our Security Policy

The security of your personal information is important to us and The Saudi Investment Bank has invested significant resources to protect and safeguard the confidentiality of your personal information.

We maintain security standards and procedures to help prevent any unauthorized access to your personal information. Bank employees’ access to your personal and financial information is limited and it’s only provided such that those employees can provide you with the services that you require.

Your personal and financial information are not shared with any third party, except where (1) the information is required in order to meet your instructions; (2) when you request or permit disclosure; or (3) when such disclosure is required by, or allowed by, law, governmental or regulatory considerations, subpoena or other legal processes such as fraud investigation or audit.

Security of electronic information exchange begins with you and with your information exchange systems such as your Internet browser, your e-mail program and your telephone. The Bank anticipates that you will take every reasonable measure to protect yourself from exposure caused by inappropriate security, eavesdropping or intrusion. To learn more click here

Access to your account information, whether through telephone banking, Internet banking or other electronic means, is protected with passwords known only to you.

We may change the content or services bound on our Website at any time. Consequently, our Privacy Policy may change from time to time. Your continued access to, or use of, the Website means that you agree to and accept the change we make. Please periodically review the Privacy Policy.

Your use of SAIB’s Web Site indicates your acceptance to the SAIB Web Site Terms & conditions. To read our Terms & conditions click here.

SAIB’s Web Site includes links of other suppliers and third parties for the users to benefit from their products or services. However, the Bank is not responsible for the procedure the third parties adopt when requesting the users’ personal information. In fact, when you log into third parties’ websites, you will not be under the security and privacy zone provided by SAIB.

The user does not have the right to copy or save any content of SAIB’s Web Sites, In case of personal use only, he has to save the copies and keep all the copyrights.

If you have any questions about your privacy or the accuracy of your account information, please contact us by phone on (800 124 8000) or through our online contact form.

"Cookies" may be used in electronic exchanges for the purpose of serving you better. A cookie is an element of data that the electronic service may send to your browser and which may be stored on your computer. Any "cookies" which are placed onto your computer are for identification, performance and integrity purposes only and serve no further functions.Page

Mobile native app:

Our Mobile app may collect information directly from you, for example, when you log in with our app, we will collect information from you, which may include your username, password, name, device type, device model, device identifier, app version.

Also, there are some features from the app that collect your location data when you grant access to that permission:

  • Branches & ATM: Asks you for your location when the app is open or only that time. Your location is never stored in the app or sent to third parties.
  • Loyalty programs / Aseel: The app collects location data to enable Aseel program to show you offers based on your location even when the app is closed or not in use. Your location is not stored permanently and it is only shared with Google by using Geofencing technology. Same Branches & ATM case is applied to Partners map from this section.