Financial and Security Benefits
Chip-and-PIN Card Safety Feature
Enjoy your time and purchases stress-free with the Chip-and-PIN card safety feature that protects your card from fraudulent misuse during financial transactions.
SMS notification for each transaction
Get additional security with free SMS alerts for every transaction made on your card to provide you with more comfort, security and protection.
Insurance
Enjoy a comprehensive insurance cover with your mada Visa Infinite debit card. You will be covered for:
- Multi-trip Travels where you are covered against accidents – God Forbid
- Purchase Protection against loss, accidental damage or theft on new purchases for 12 months
- Collision Damage Waiver for rental vehicle damage
- Extended Warranty for 12 months which is above the manufacturer’s warranty
For details, please click here.
Travel Benefits
Meet and Assist Service at Airports*
- Enjoy discounts of up to 25% off retail rates at over 400 destinations globally by booking with your mada Visa Infinite debit card
- Cardholders can book from here and the discount will be applied directly
- Services must be booked at least 72 hours prior to commencement of travel
- Offer not to be used in conjunction with other promotions
- Cardholders can also book other services such as limo transfer, visa on arrival, baggage porters, etc.
Jumeirah Offers
Up to 25% off stays at the following Jumeirah properties:
- Madinat Jumeirah
- Jumeirah Royal Saray
- Jumeirah Messilah Beach Hotel
- Jumeirah Port Soller Hotel & Spa
- Jumeirah Frankfurt
- Grosvenor House Suites by Jumeirah Living
- Jumeirah Lowndes Hotel
- Capri Palace Jumeirah
Global Private Club Membership
With your mada Visa Infinite debit card, you can become a member of International Associate Clubs and have access to more than 150 of the most premium private business and social clubs, in addition to over 60 golf clubs worldwide!
For details, please click here.
Global Airport Lounge Access
Enjoy access to 1000+ luxurious airport lounges over 300 cities across the globe with LoungeKey.
- No registration is required to activate the lounge benefit for your mada Visa Infinite debit card
- Starting from 1/1/2019 SAIB mada Visa Infinite Debit Cardholder visits are free for the first 12 visits per year (Gregorian year). One guest will be free per visit
- After attending the first visit cardholder needs to complete one (1) international transaction (of minimum of $1) in each calendar year to avail from this feature
- Cardholder should mention "LoungeKey" to the lounge reception staff when showing his Mada Visa Infinite Debit Card as a member of LoungeKey
For details, please click here.
Lifestyle Benefits
Visa Luxury Hotels Collection
VLHC includes over 900 intriguing and prestigious properties, providing a premium collection of benefits specially designed to offer an unparalleled experience.
Offers:
- Best available rate
- Automatic Room Upgrade upon arrival
- Complimentary in-room Wi-Fi
- Complimentary breakfast daily
- $25 USD food or beverage credit
- VIP guest status
- 3PM check out (upon request)
Book must be made from here
4 Months FREE with Anghami
- Subscribe to Anghami Plus with your mada Visa Infinite debit card, and enjoy up to 4 months for free for the first year
- Subscribe from here with your mada Visa Infinite debit card, and get one month free for every 2-month subscription.
Global Blue
Visiting Milan, Rome, Venice, Munich, Madrid, Paris or London soon? as a mada Visa Infinite cardholder, you can indulge in tax free shopping with VIP refund services at Global Blue lounges located in the heart of the most luxurious shopping districts.
Booking.com offer
Enjoy up to 10% cashback on accommodation valid till 31 Dec 2023. More details: Booking.com | Travel | VISA (visamiddleeast.com)
Global Concierge Service
Enjoy a 24-hour global lifestyle premium service, which includes travel information, arrangements, reservation assistance for premium restaurants, bookings for entertainment events, shopping information, gift arrangement and delivery, health clubs, business services and many more.
International Numbers:
+973 1667 5426
+971 4361 1234
+44 207 8502829
Local Number:
The Entertainer
Incredible experiences await you with The Entertainer! Download "Visa Offers MENA" mobile application and register using your mada Visa Infinite debit card to treat yourself to exclusive 2-for-1 deals on food and entertainment in addition to over 5,000 travel discounts.
For details, click here.
Requirements
Eligibility Criteria
- Customer must have a Platinum segment account
- Minimum age of 18
DOCUMENTATION
- Signed account opening form
- For Expatriates : valid ID
For more information please call our toll free number at 800 124 8000.
Criteria for joining platinum segment
AVERAGE BALANCE | SAR 500,000 or above for 3 months. |
INSTANT DEPOSIT | SAR 1,000,000 or more for new customers |
SALARY | SAR 40,000 or more for 3 Months |
Fees for mada “Visa Infinite” Debit Card from The Saudi Investment Bank
Service | Fees |
---|---|
New mada card issuance | Free |
mada pre-designed card issuance | SAR 75 |
mada card renewal | Free |
mada card reissuance | SAR 30 |
mada supplementary card | SAR 30 |
Reissuing PIN for mada card | SAR 15 |
International cash withdrawal | SAR 25 + 2.25% currency exchange rate |
Balance inquiry GCC net | SAR 3 |
Cash withdrawal in GCC net | SAR 10 |
Balance inquiry out of the Kingdom | SAR 3.5 |
POS purchase out of the Kingdom | 2.25 % for currency exchange rate |
FAQs
What is mada “Visa Infinite” Debit Card and how will it benefit me?
mada “Visa Infinite” Debit Card from The Saudi Investment Bank is a card issued for Platinum segment accountholders which allows instant access to funds available in the account, saving you the need to withdraw cash. Your card will help you manage your finances and monitor your spending, as all transactions made with your card will appear on your bank account statement.
How can I obtain a mada “Visa Infinite” Debit Card?
Visit the nearest SAIB branch if you meet the Platinum segment criteria.
How can I benefit from the Concierge Service as a mada “Visa Infinite” Debit Cardholder?
With Global Concierge Service, you can rest assured you are in good hands. Developed exclusively for Visa Infinite cardholders, this complimentary service provides everything you need for your personal and business life, and is available in several different languages.
The Global Concierge Service saves you precious time and is available 24 hours a day, 365 days a year, employing a network of world-class resources to offer solutions and recommendations tailored precisely to your requirements. The service also keeps track of your profile, ensuring that your individual expectations and preferences are fully understood. Concierge Service categories:
- Travel: information and reservation assistance for travel and hospitality
- Entertainment and Leisure: international dining and luxury leisure services
- Retail and Personal Services: domestic services, delivery services, life event management and emergency services
For more information, or to contact your Global Concierge Service, visit: www.visainfinitecard.com or call 8008443488 (if within the Kingdom), or +966114183100 (if overseas).
Alternatively, you can send an email to concierge@visasignature-mea.com
What is mada “Visa Infinite” Debit Card and how will it benefit me?
A mada debit card is a "buy now, pay now" option, while a credit card is a "buy now, pay later” option. Therefore, when you use your mada “Visa Infinite” Debit Card from The Saudi Investment Bank, there will be no monthly repayments, and hence, no profit rate will be charged.
What is mada “Visa Infinite” Debit Card and how will it benefit me?
mada “Visa Infinite” Debit Card from The Saudi Investment Bank is a card issued for Platinum segment accountholders which allows instant access to funds available in the account, saving you the need to withdraw cash. Your card will help you manage your finances and monitor your spending, as all transactions made with your card will appear on your bank account statement.
How can I obtain a mada “Visa Infinite” Debit Card?
Visit the nearest SAIB branch if you meet the Platinum segment criteria.
How can I benefit from the Concierge Service as a mada “Visa Infinite” Debit Cardholder?
With Global Concierge Service, you can rest assured you are in good hands. Developed exclusively for Visa Infinite cardholders, this complimentary service provides everything you need for your personal and business life, and is available in several different languages.
The Global Concierge Service saves you precious time and is available 24 hours a day, 365 days a year, employing a network of world-class resources to offer solutions and recommendations tailored precisely to your requirements. The service also keeps track of your profile, ensuring that your individual expectations and preferences are fully understood. Concierge Service categories:
- Travel: information and reservation assistance for travel and hospitality
- Entertainment and Leisure: international dining and luxury leisure services
- Retail and Personal Services: domestic services, delivery services, life event management and emergency services
For more information, or to contact your Global Concierge Service, visit: www.visainfinitecard.com or call 8008443488 (if within the Kingdom), or +966114183100 (if overseas).
Alternatively, you can send an email to concierge@visasignature-mea.com
What is mada “Visa Infinite” Debit Card and how will it benefit me?
A mada debit card is a "buy now, pay now" option, while a credit card is a "buy now, pay later” option. Therefore, when you use your mada “Visa Infinite” Debit Card from The Saudi Investment Bank, there will be no monthly repayments, and hence, no profit rate will be charged.
What do I need to do before I use my mada “Visa Infinite” Debit Card for the first time?
You should activate your mada “Visa Infinite” Debit Card and generate your card PIN before first use. After successful activation, you are ready to start using your card at supermarkets, restaurants and other establishments around the world.
What online services can I benefit from with my mada “Visa Infinite” Debit Card in Flexx Click or Flexx Touch?
- View account balances
- View transactions history/statements
- View your card accounts details and transaction history
- Transfers between your accounts and other SAIB accounts
- SARIE transfers within the Kingdom of Saudi Arabia
- Make transfers to your investment account with Alistithmar Capital
- Make international transfers
- SADAD utility payment
- MOI government payment
- View all payments history
- View WooW rewards and redemption
There are many more services provided. For more information, please click here.
What if I forget my PIN?
You can view your PIN easily through Flexx Click, Flexx Touch or Flexx Call.
What happens if I lose my card or if my card is stolen and how can I request a replacement card?
In case of loss or theft of your card, immediately call 8001248000 (if within the Kingdom), or +966 11 418 3100 (if overseas) to block your card and request a replacement card to be sent to you within 5-7 business days, You may also request for an instant issuance by visiting the nearest SAIB branch and your card will be inactive until you activate it again. You can view your PIN from Flexx Click, Flexx Touch or through Flexx Call.