Interactive Teller Machines (ITMs)
SAIB Interactive Teller Machines (ITMs) .. The first-of-its-kind in the Kingdom
SAIB ITM provide a recorded live video-based interaction between the Bank’s teller and the customer through screens implemented in the machines to conduct different banking transactions without the need to visit the branch, such as receiving the customer’s orders and instructions and conducting them according the Bank’s policies. The customer shall enter his ATM card and his PIN.
- Note: SAIB ITM are available during and after branches working hours, and the ITM operators are located at SAIB Contact Center in Riyadh.