Interactive Teller Machines

Interactive Teller Machines (ITMs)

Interactive Teller Machines (ITMs)

SAIB Interactive Teller Machines (ITMs) .. The first-of-its-kind in the Kingdom

SAIB ITM provide a recorded live video-based interaction between the Bank’s teller and the customer through screens implemented in the machines to conduct different banking transactions without the need to visit the branch, such as receiving the customer’s orders and instructions and conducting them according the Bank’s policies. The customer shall enter his ATM card and his PIN.


ITM Branches:

City Branch
Riyadh Head Office
Riyadh Al-Ghadeer Branch
Jeddah Head Office
Dammam Qurtoba Branch
  • Note: SAIB ITM are available during and after branches working hours, and the ITM operators are located at SAIB Contact Center in Riyadh.

 

ITM Working Hours:

Day Working Hours
*Weekdays (Sunday – Thursday) (9:30 AM – 8:00 PM)
*Weekends (Friday – Saturday) (12:00 PM – 8:00 PM)

ITM Services:

  • Cash withdrawal up to SAR 50,000 (until 4:30 pm – during working days only)
  • Cash deposit up to SAR 300,000 (during working days and weekends)
  • Deposit of SAIB cheques up to SAR 300,000 (during working days and weekends)
  • Withdrawal of SAIB cheques up to SAR 50,000 (until 4:30 pm – during working days only)
  • Bill payments (SADAD) up to SAR 300,000 (during working days and weekends)
  • SAIB account transfers up to SAR 300,000 (during working days and weekends)