Interactive Teller Machines (ITMs)

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Interactive Teller Machines (ITMs)

SAIB Interactive Teller Machines (ITMs) .. The first-of-its-kind in the Kingdom

SAIB ITM provide a recorded live video-based interaction between the Bank’s teller and the customer through screens implemented in the machines to conduct different banking transactions without the need to visit the branch, such as receiving the customer’s orders and instructions and conducting them according the Bank’s policies. The customer shall enter his ATM card and his PIN.

ITM Branches:

 
 
City
 
Branch
Riyadh
 
Head Office
Riyadh
 
Al-Ghadeer Branch
Jeddah
 
Head Office
Dammam
 
Qurtoba Branch
  • Note: SAIB ITM are available during and after branches working hours, and the ITM operators are located at SAIB Contact Center in Riyadh.

ITM Working Hours:

 
 
Day
 
Working Hours
*Weekdays (Sunday – Thursday)
 
(9:30 AM – 10:00 PM)
*Weekends (Friday – Saturday)
 
(2:00 PM – 10:00 PM)

ITM Services:

*Weekdays (During Working Hours Only):

  • Cash withdrawal (Up to SAR 50,000)
  • Cash deposit (Up to SAR 300,000)
  • SAIB cheque encashment (Up to SAR 50,000)
  • SAIB cheque deposit (Unlimited deposit amount)
  • Bill payments through SADAD payments or government payments (Unlimited transactions)
  • SAIB account transfers (Unlimited transactions)

*Weekends (After Working Hours) and Weekends:

  • Cash withdrawal (Up to SAR 5,000)
  • Cash deposit (Up to SAR 300,000)
  • SAIB cheque encashment (Up to SAR 5,000)
  • SAIB cheque deposit (Unlimited deposit amount)
  • Bill payments through SADAD payments or government payments (Unlimited transactions
  • SAIB account transfers (Unlimited transactions)