Suggestions and Complaints

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Suggestions and Complaints
Suggestions and Complaints

Customers are our top priority at The Saudi Investment Bank.Therefore we focus on providing high quality services that will meet your needs in line with rules and regulations.We assure you that we will provide our utmost attention to any of your comments, complaints and suggestions.

We are happy to serve you through any of the below contacts:

“Flexx Call”:

Phone Banking 800 124 8000 around the clock

Bank website:

www.saib.com.sa

“Flexx Touch”:

Smart Devices applications.

Writing to the Bank to the postal address:

The Saudi Investment Bank – Customer Care Unit
P.O. Box. 3533 Riyadh 11481
Kingdom of Saudi Arabia

Or visit any of the bank’s branches.

We will be happy to respond to these complaints or suggestions as soon as possible in no longer than 5 business days from the date of receiving the complaint.

We ensure our customers that they will be dealt with, with utmost seriousness and concern. We strive to serve you in order to earn your satisfaction.

First Name: *
Last Name: *
Gender: *
Email Address: *
Mobile: *
Type: *
Nearest City: *
Are you a SAIB Customer:
Account Number:
Please select the subject here: *

Please tell us about your suggestion or complaint and let us know what we can do to put it right. Give as much details as you can.

(2000 letter maximum)
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