Shared Value Program
Creating shared value
From a Corporate Sustainability perspective, our guiding principles on Value Banking enable us to have another look at our products and the external positioning.
This is reflected in three different areas:
- Customer Service & Dialogue
- Responsible Marketing
- Product Development
Facts & Figures
Did you know that...
- SAIB's Customer Satisfaction rating exceeded 90% in 2012.
- This year, SAIB celebrates the launch of its first Credit Card.
- This forms a great contribution to our Personal Banking product offering.
- SAIB has kicked up efforts in its internal and external Fraud Awareness Campaigns to educate customers on safegurding personal information and methods of fraud prevention.
- We received the CSR Award 2012 for being one of the best banks in the Kingdom of Saudi Arabia in Corporate Social Responsibility from the Arabic Organization for Social Responsibility.
- SAIB was awarded the Quality Recognition Award in 2012 by JP Morgan Elite.