Security Tips

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Security Tips

Security Tips

Secure Online Banking

  • Don't connect to public Wi-Fi for performing banking transactions.
  • Always use an updated browser.
  • Always close the Internet Browser window once you have logged out of the Internet Banking site.
  • Disable AutoComplete or Remember Password options in the Internet Browser while accessing Internet Banking systems.
  • Don't visit suspicious sites or follow any of their instructions.
  • Make sure that a "locked" icon is displayed at the top of the screen or when (https: //) appears in the address line, This is often referred to as a ‘secure session’.

Secure your E-mail

  • Change your email password frequently.
  • Avoid opening attachments from people you don't know until you scan the file with antivirus software.
  • Always be wary of unsolicited emails offering large sums of money.
  • Don't give out your Card number, PIN or account information through unsolicited emails.
  • Be careful with any email that requests urgent personal or financial information.
  • Don't send personal information to the bank by email.

Secure your mobile phone

  • Never disclose sensitive information over the phone to any person claiming to be a bank’s employee.
  • Always stay alert and keep yourself updated about the latest scams.
  • Block the number when you identify a fake caller.
  • Install apps only from the official app store.
  • Avoid keeping personal information on your mobile.
  • Don't Respond to a voice mail or calls that ask you to go to a website or call a phone number to resolve an account problem.

Secure your computer

  • Always install the latest Operating System patches and service packs.
  • Always keep your anti-virus software up-to-date.
  • Use personal firewall software on your PC.
  • Don't store passwords on your computer.
  • Never insert computer media that you do not trust into your computer.
  • You should always scan files on shared media before copying or opening them.

Please report any suspected privacy abuses or other related security issues to (800 124 8000)